wowgold500 FAQ
Welcome to wowgold500! Best customer service is waiting for satisfying you and make you have a convenient and prefect shopping environment. With great hard working and constant efforts, you can buy the best item with the cheapest price and enjoy more on our site all the time. In order to facilitate your purchasing, we select several frequently asked questions as use for reference.
What kind of payment methods do you accept?
Our site accepts numerous safe payment methods by PayPal, Credit Card, Money bookers, Google Checkout and Money Order. Please note payment with confirmed billing address and optional verified buyer status will help your order be processed faster.
What security precautions are taken to protect my personal information?
Our site is committed to protecting all personal information. We have various systems in place to screen each and every order for anything that might seem amiss. Our site has taken security measures to protect customer Credit Card number and order information, and the information submitted will never be disclosed to any third parties.
How to buy gold?
Go to "Buy", choose the game and server, item list will show. Then click the button "CheckOut" which is in the same line of the quantity you'd like to buy. Fill in the required information and click "CheckOut".
Why is there Gold shortage?
Usually, we have the cheapest gold in stock on sale. But sometimes it is lack of gold online. But sometimes there is gold shortage because of multiple orders. At this moment the best way to receive fastest gold cheap like before is just to wait for a while till the delivery is done.
Why our price is always the cheapest?
At present, we have kept contact with more than 3,000 vendors. They supply gold for us regularly with very low price. And in order to keep the cheapest gold on our site, we at first choose the cheapest gold from the vendors. The vendor who offers the cheapest price can get our orders. So we have abundant gold with the cheapest price online so as to meet customers’ needs at all times.
Will a Cash Advance fee be charged when pay by Credit Card or Debit Card?
When you use your credit or debit card, you will not be charged a cash advance fee for sending money using these purchase categories: Service/Other, Goods and eBay Items. For these types of transactions, PayPal charges your credit or debit card only for the transaction amount.
How can you get your refund?
At first, we are sorry for the inconvenience that we brought to you. We shall work on a refund of your order. Please check your PayPal account or Google checkout account after about 16 hours. Also, once we complete your refund, we shall send you an email to confirm refund with you.
Why your accounts got banned?
The reasons why accounts got banned are so many that we could not be aware of why or how or when our accounts got banned. This situation makes us sometimes unable to make delivery timely but we often restock to a satisfying level within 2-24 hours.
Why your order can't get through the verification?
Generally speaking, it is the system made the verification on our site. Actually many factors may cause the payment failed. As far as I know, payment with verified information would be easier to get through the verification. So we suggest you pay with verified PP account with the credit card that contains confirmed shipping address or with Western Union or Money bookers.
If you have more questions, please contact us by live chat or sending email to us. We will answer the questions instantly.