Important Notices
There are some essential things the buyers should to know. We highly recommend you to bookmark this page, as we continue to update if there are new notices.
Gold Trick In World of Warcraft
There are rogue in the game always. As some of our customers' report, they met the player who disguise as our staff; Then asking them to return Wow gold by various reasons! Clearly, WG5 won't ask anyone to give us gold in any game. Even when we deliver more gold to you because of a mistake. So please don't trust any guy who are asking you to give them gold in WOW at all! Please don't be cheated by those crappy tricks!
Power Leveling Orders
WG5 is not only virtual gold provider, but also offers quality power leveling for players in World of Warcraft, Runescape etc. Please be aware of that you could play with your characters even after we start to grinding the levels on your behalf. However, please inform us on Live Chat(it's online 24 hours 7 days). So that there is no conflict.
CD Key and Pre-paid Time Cards
All cards we are selling are virtual. In other words, we don't shipping CD to your physical address. You get the serial cards by scanning. All game cards are brand-new, and take from legit BIG agents! Please report the damage within 30 minutes after you receive the card! It's better to provide us a screen shot about the issue. We will start the investigation instantly. You will get the new card if we decide the issue has NOT been made on your side.
WOW Account As of the account dealing, WG5 is selling world of Warcraft account only! If you want to buy accounts on other games. Please send the inquiry to us(service@wowgold500.com)!
Refund
Please request the refund by complaining. It's not great to submit the appeal within your PayPal account directly. Because their staff needs 6-12 days to survey any case. We have no reason to waste our time if we could friendly work the solution out.
Bonus Code VS Cash Coupon
We have two types of codes. One of them is public, and could used by anyone who receive the code by mail or read on our article section. It called bonus code. You could get bonus gold by typing and verifying it when you fill the order form. We publish those codes regularly. Please check your email account(as same as your login name of WG5)! We are sure some codes are lying there. If you are new customer, feel free to check it on our WOW gold coupon code page! Another one is cash coupon, which has been released to our loyal customers. It based upon your purchase history. And we add to your account manually by reviewing your account and purchase historys. Please check it on your user page!
Thanks for your using our services!
Last Updated:Sep, 07, 2011